High attrition, fewer qualified candidates, and ghosting have made hiring agents harder than ever.
Learn how leading contact centers are tackling these challenges by transforming the way they hire.
Date: March 23 at 1:00 PM EST
Khatera is a highly experienced HR leader with over ten years of experience in the contact center industry.
At Zedd, Khatera supports all aspects of Human Resources, including recruiting, training, employee relations, and quality assurance.
Ravin is the founder of Hellohire, a software platform that helps contact centers hire agents faster – while reducing recruiting time and costs.