case studies

Right at Home Lewisville Cuts Hiring Time and Increases Caregiver Hiring by 90%

How Right at Home Lewisville improved caregiver hiring results with faster hiring, better candidate quality, and more hires.

90% increase in hires

68% faster time-to-hire

Higher quality caregivers

Location

Dallas, TX

Industry

Home Care

employees

100+

who they hire

Caregivers, CNAs

Michelle Rankine

Owner

about the business

Right at Home Lewisville, Texas

Michelle Rankine

Owner

Right at Home Lewisville serves families across Collin, Denton, and North Tarrant County in the Dallas–Fort Worth area. Led by owner Michelle Rankine, the agency has built a strong reputation around caregiver quality and responsiveness. As demand increased, hiring became a critical lever for growth. To keep up, the team needed a way to improve caregiver hiring results — faster hires, better candidates, and a smoother process.

the challenge

Too Slow, Too Manual, and Too Inconsistent

The hiring process was becoming a bottleneck. The team faced:
  • Heavy manual resume screening
  • Low interview show-up rates
  • Delays in responding to applicants
Time-to-hire had stretched to 10–12 days, slowing growth and frustrating both staff and candidates. At the same time:
  • Applicants expected faster responses
  • Recruiters were overwhelmed
  • Candidate quality was inconsistent
The team needed a way to improve caregiver hiring results across the board — speed, quality, and volume.

the solution

A Faster, More Consistent Hiring Process

Right at Home Lewisville implemented Hellohire to automate and streamline recruiting. With Hellohire:
  • Applicants are instantly engaged — even after hours
  • Candidates are pre-screened before interviews
  • Scheduling happens automatically
This ensured that:
  • Candidates moved quickly through the funnel
  • Recruiters focused only on qualified applicants
  • The process stayed consistent and responsive
As Michelle shared: “We wanted to be quick to the draw when someone applied.” By removing delays and improving screening, the agency was able to significantly improve caregiver hiring results.

real results

Faster, Better, and More Hiring

90% increase in hires

62 hires → 118 hires in 7 months

68% faster time-to-hire

From 12 days to under 4 days

Higher quality caregivers

More CNAs and experienced aides hired

92.7 hours saved

Less time spent on manual recruiting work
By improving speed, quality, and consistency, Right at Home Lewisville transformed hiring into a competitive advantage.
This is one of the best decisions I’ve made for my recruitment team. The output has been a win, the ease has been a win, and it wasn’t expensive. For me, that’s a total win.

Michelle Rankine

Owner

Hire the best caregivers first

Hellohire helps home care agencies engage applicants instantly, simplify hiring, and secure the best caregivers before competitors do.

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