Following COVID, applicant volume surged — but quality did not.
The recruiting team was dealing with:
- High volumes of unqualified candidates
- Time-consuming phone screens
- Constant back-and-forth scheduling
In fact, they had a dedicated team member focused solely on:
- Reaching out to candidates
- Scheduling interviews
- Managing initial screening
This created major inefficiencies:
- Recruiters spent significant time on candidates who weren’t qualified or interested
- Scheduling delays slowed down the hiring process
- Valuable time was lost on repetitive administrative work
The team needed a way to reduce interview scheduling time and focus only on candidates that mattered.