case studies

From Scary Sundays to Motivated Mondays: Home Care Assistance Reduces Manual Hiring Work

How Home Care Assistance Barrie–Simcoe County reduced manual hiring work, saved hours every week, and improved candidate engagement.

Hours saved every week

Hiring process runs on autopilot

Stronger candidate engagement

Location

Barrie, Ontario

Industry

Home Care

employees

100+

who they hire

Caregivers

Miruna Mariniuc

Talent Acquisition Specialist

about the business

Home Care Assistance Barrie–Simcoe County

Miruna Mariniuc

Talent Acquisition Specialist

Home Care Assistance Barrie–Simcoe County provides in-home care services across Ontario. With a lean administrative team, Talent Acquisition Specialist Miruna Mariniuc is responsible for managing caregiver hiring — a critical function to keep shifts filled and clients supported. As demand increased, so did the hiring workload. To keep up, the team needed a way to reduce manual hiring work and eliminate the time spent on repetitive administrative tasks.

the challenge

Manual Hiring Was Taking Over the Day

Like many agencies, Home Care Assistance relied on a highly manual hiring process. Recruiting involved:
  • Reviewing hundreds of resumes
  • Calling and following up with candidates
  • Coordinating interviews manually
The most time-consuming part of recruiting was reviewing resumes — often spending an hour going through just 20–30 applicants. Scheduling added even more friction, requiring constant back-and-forth communication with candidates. This created real challenges:
  • Hours lost to repetitive admin work
  • Delays in engaging qualified candidates
  • Frustration for both staff and applicants
The team needed a better way to reduce manual hiring work without slowing down hiring.

the solution

A Hiring Process That Runs Without Manual Work

To solve this, Home Care Assistance implemented Hellohire. With Hellohire:
  • Applicants are automatically pre-screened
  • Candidates schedule interviews themselves
  • Communication happens instantly and consistently
Instead of spending hours reviewing resumes, Miruna now focuses only on qualified candidates who are ready to move forward. As she described it: “Instead of spending an hour going through 20–30 resumes, I can talk to six to ten qualified candidates in that same time.” By automating the most repetitive parts of recruiting, the team was able to significantly reduce manual hiring work and focus on higher-value tasks.

real results

Less Manual Work, Better Hiring Experience

Hours saved every week

Manual resume review and scheduling drastically reduced

Hiring process runs on autopilot

Candidates move through screening and scheduling automatically

Stronger candidate engagement

Applicants receive immediate responses and stay engaged

More qualified, tech-savvy caregivers

Better alignment with operational tools and systems
Beyond the metrics, the biggest shift was how the work felt. Fridays no longer came with the stress of a backlog — and Mondays no longer started with hundreds of resumes waiting to be reviewed.
Fridays, I can go into the weekend without the impending doom of 300 resumes waiting for me on Monday.

Miruna Mariniuc

Talent Acquisition Specialist

Hire the best caregivers first

Hellohire helps home care agencies engage applicants instantly, simplify hiring, and secure the best caregivers before competitors do.

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