How owner Caleb Johnson streamlined caregiver recruiting, freed up staff time, and grew his agency with Hellohire.
CASE STUDY
Scaling Smarter: How FirstLight Libertyville Cut Hiring Time and Boosted Candidate Flow
Location
Libertyville, Illinois
Industry
Home Care
Employees
100+
Who They Hire
Caregivers
Location
Libertyville, Illinois
Industry
Home Care
Employees
100+
Who They Hire
Caregivers
Caleb Johnson
Owner
About FirstLight Home Care Libertyville
FirstLight Home Care of Libertyville, owned by Caleb Johnson, has been serving families in Illinois for over a decade. With client demand rising, Caleb needed a way to bring in more caregivers while keeping his small office team focused on running the business.
Problem
Recruiting had become a bottleneck. Too much time was spent chasing applicants, leaving gaps in coverage and adding stress to the office. Screening and scheduling were manual, often dragging out the process and causing qualified candidates to lose interest. Caleb needed a more reliable, consistent pipeline of caregivers to meet client demand.
Solution
In 2025, Caleb adopted Hellohire. The platform increased applicant flow, automated scheduling, and made screening easier. Candidates could be evaluated quickly, giving the team back valuable time. As Caleb described, Hellohire made the process “faster, smoother, and easier to manage” for both the office staff and applicants.
Old Process
New Process
Results
- Hiring time reducedfrom weeks to just days.
- Applicant flow significantly improved, creating a stronger pipeline of caregivers.
- Staff time freed up, allowing the office team to focus on clients and operations.
“Before Hellohire, we were spending way too much time chasing applicants. Now it’s faster, smoother, and easier to manage.”
– Caleb Johnson
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